Our commitment to protecting your data rights
Last Updated: January 2024
clever-verse is committed to ensuring the protection of personal data in compliance with the General Data Protection Regulation (GDPR) and applicable Canadian privacy legislation including PIPEDA (Personal Information Protection and Electronic Documents Act). This page outlines our practices and your rights regarding personal data.
clever-verse acts as the data controller for personal information collected through our website and services. We determine the purposes and means of processing personal data and are responsible for ensuring compliance with data protection laws.
Contact:
clever-verse
284 Artisan Lane, Unit 12
Toronto, ON M5V 2K4
Canada
Email: [email protected]
We process personal data based on the following legal grounds:
We may collect and process the following categories of personal data:
Under data protection laws, you have the following rights:
You have the right to request copies of your personal data. We may charge a small fee for this service.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data under certain conditions.
You have the right to request that we restrict the processing of your personal data under certain conditions.
You have the right to object to our processing of your personal data under certain conditions.
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or you have made multiple requests, we may extend this period by up to two additional months, and we will inform you of any extension within one month of receiving your request.
We will not charge a fee for exercising your rights unless your request is clearly unfounded, repetitive, or excessive. In such cases, we may charge a reasonable fee or refuse to act on the request.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Our retention periods are:
clever-verse is based in Canada, which has been granted an adequacy decision by the European Commission. This means Canadian organizations are considered to provide an adequate level of data protection. Any transfers to third parties are made in compliance with applicable data protection laws.
We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of individuals, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to individuals, we will also notify affected individuals without undue delay.
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. For EU residents, you may contact your local Data Protection Authority. For Canadian residents, you may contact the Office of the Privacy Commissioner of Canada.
We may update this GDPR compliance page from time to time. Any changes will be posted on this page with an updated revision date.
For any questions regarding our GDPR compliance or to exercise your data rights, please contact:
clever-verse
Data Protection Inquiries
284 Artisan Lane, Unit 12
Toronto, ON M5V 2K4
Canada
Email: [email protected]